Brad knew his phone system was mission critical. Each incoming call represented tens of thousands of dollars in potential profit, so the phone system had to be functioning even during a major disaster. He couldn’t afford to implement redundant phone systems and service providers, and most vendors only offered him a few hours of battery backup for power failures. So he turned to NDYNAMICS…
- No matter what happens at his office, Brad’s system continues to answer incoming calls and he can even function entirely off cell phones, completely transparent to his customer.
- Brad now has geographic redundancy with his system, in two different states, giving him excellent failover options in the event of a regional disaster. The customer experience stays the same, even if his building burns down.
- And, Brad even got a benefit he wasn’t expecting … incoming leads to the main sales line are tracked, and he gets an email with the caller ID of every incoming phone call in real time, as well as consolidated call reports whenever he wants them. He is now able to hold his sales staff accountable for every lead, and has dramatically increased his sales.
If you’re like Brad and your phone system can't be down, NDYNAMICS can help you too. Click here to contact us and we’ll show you what we can do for your business.
|
