Maria opened a business with many offices throughout California. Employees in the different locations needed to communicate with each other constantly. Before she even signed the first lease, she knew she did not want to manage different phone systems, vendors, and local telephone service providers for each site.
She wanted to have:
- a centralized reception
- seamless transfer of incoming customer calls to any branch
- and the ability to transfer customers to employee’s cell phones without giving out their cell phone numbers.
In addition, with constant staff changes she wanted a telephone system that could flex in size (and cost) with her business. She didn’t want to have to maintain excess, unused capacity. So she turned to NDYNAMICS…
- Maria now has a centralized phone system for all her branch offices and one consolidated phone bill.
- Her phone bill is able to shrink and grow with her staffing levels, and changes such as adding a new employee are easy and do not require an expensive vendor service call.
- Staff at any office can transfer a call or reach other employees at a different branch with their three digit extension.
- Calls between offices are free and Maria does not have to pay for unlimited long distance plans.
If you’re like Maria and have multiple office locations, NDYNAMICS can help you too. Click here to contact us and we’ll show you what we can do for your business. |
