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Rick Dexter

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Rick Dexter is founder and CEO of NDYNAMICS. He has over 30 years of experience designing and supporting computer networks, particularly for small and mid-sized businesses seeking reliable and scalable IT infrastructure.

Why Would You Ever Settle for Break-Fix IT?

Why Would You Ever Settle for Break-Fix IT?

Businesses used to think that it was worth waiting around for technology solutions to break before servicing them. In fact, it was such a commonplace practice that it’s still prevalent (although to a significantly reduced degree) today. We want to look into why it just makes sense to leave the old break-fix IT model behind in favor of a more proactive approach.

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It Doesn’t Matter What Size Your Business Is, You Can Benefit from IT

It Doesn’t Matter What Size Your Business Is, You Can Benefit from IT

Today, IT tools and services are essential for businesses of any size. They provide the direction, stability, and connectivity needed to thrive in an increasingly digital landscape… but what exactly are these "IT tools and services," and why should they be a priority for your business, specifically?

Simply put, they encompass the hardware, software, and expertise that enable your business operations, from managing customer relationships and streamlining workflows to safeguarding critical data. Let’s talk a little more about why they need to be prioritized.

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How to Get Your Team to Look Beyond the Rules for Your Cybersecurity

How to Get Your Team to Look Beyond the Rules for Your Cybersecurity

A strong cybersecurity posture isn't just about installing the latest software or ticking boxes on a compliance checklist. It's about building a culture of security where every member of your team is actively engaged and invested in protecting your collective digital well-being… but how do you achieve that buy-in, beyond simply mandating policies? 

It starts with illuminating the "why" behind the "what."

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3 Ways AI Can Change Your Operations for the Better

3 Ways AI Can Change Your Operations for the Better

Artificial intelligence is becoming ubiquitous in the business technology sector and for good reason. It’s allowing small and medium-sized businesses to do more and compete with businesses that were previously just ahead of them.

Today, we want to go over some (reasonably) easy ways you can use AI in your IT operations to make your business more efficient.

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Do You Need a Reason to Consider VoIP? Here’s Three

Do You Need a Reason to Consider VoIP? Here’s Three

If you’re a smart manager, you're always looking for ways to optimize spending and enhance your organization’s ability to be efficient. Voice over Internet Protocol (VoIP) isn't just a trendy tech term; it's a strategic financial move that can significantly impact your bottom line. Today, we get into how VoIP translates to real cost savings.

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