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Rick Dexter

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Rick Dexter is founder and CEO of NDYNAMICS. He has over 30 years of experience designing and supporting computer networks, particularly for small and mid-sized businesses seeking reliable and scalable IT infrastructure.

AI Can Be Helpful, But That Doesn’t Mean You Can Inherently Trust It

AI Can Be Helpful, But That Doesn’t Mean You Can Inherently Trust It

The AI honeymoon phase is officially over. In 2026, the question isn’t whether your business is using AI, it’s whether you’ve handed it the keys to the building without a background check. As IT providers, we’re seeing a surge in emergency room calls from companies that treated AI as a set-it-and-forget-it miracle. To keep your organization from becoming a cautionary tale, you need to stop trusting the machine blindly and start managing it strategically.

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Ditch Your Physical Desktops with Virtualization

Ditch Your Physical Desktops with Virtualization

Sometimes it feels like a lot to ask for small businesses to invest in new technology, even if that technology is beneficial to their mission. There’s a better way to access the right hardware for the job, though, and it stems from the cloud. By moving some of your hardware to the cloud, you can save money and frustrations during implementation and operation, all while enjoying greater security.

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How You Can Spend Less of Your Time Dealing with Emails

How You Can Spend Less of Your Time Dealing with Emails

It is common to spend more time discussing tasks than actually completing them. Consider how many email threads you have managed recently that consisted entirely of back-and-forth volleys about logistics. This constant chatter regarding meeting windows, calendar availability, and repetitive explanations creates significant administrative friction. It is a drain on your energy and a major waste of your professional hours.

We are exploring three specific strategies to automate your communication and scheduling so you can finally focus on your core work.

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The 8 Security Standards that Add Up to Zero (Trust)

The 8 Security Standards that Add Up to Zero (Trust)

We’d be the first to admit it: my team and I put a lot of emphasis on security.

That said, we’d argue that this emphasis is completely warranted, especially considering how intent modern cybercriminals are to accomplish their goals. It’s gotten to the point where you really can’t trust anyone… not even the people you’ve hired to work for your business. It’s an unfortunately necessary mindset that today’s business owners must adopt.

This is why establishing zero-trust security standards is so critical.

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In Business, Boring is Often Better Than Exciting

In Business, Boring is Often Better Than Exciting

Most stories you consume will follow the format of introduction, rising action, conflict, falling action, and resolution. The tense parts of the story, the rising action and conflict, are what drive it forward, and they’re also what make things interesting along the way. That said, you can’t run your business like a story, and you can’t run your IT in this way either.

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