Remember Tay? Microsoft's 2016 AI chatbot that the internet turned into a wildly offensive, racist mess in just 16 hours? It was a spectacular, public failure that proved one thing: Garbage In, Garbage Out.
Today, the garbage isn't just on Twitter. It's the highly sensitive, proprietary data your own employees are accidentally leaking into the public domain.
Good luck going about your day without hearing how AI is changing the workplace as we know it; let alone running a business without considering its useful applications. While you might feel pressured to adopt AI, we want to urge you to think before you act. Doing so could prevent you from investing money into a solution that doesn’t help your business in the slightest.
To find out if AI is an appropriate next step for your business, consider these steps:
Open your Profit & Loss statement. I'm willing to bet that the IT line is sitting squarely in the expense column, right next to rent, electricity, and paper towels.
For many business owners, IT is seen as a necessary evil; a cost center, a black hole they just have to throw money into. When you see a technology bill, you get that double-take and cringe. Your primary goal is to minimize this cost; often to the point of avoidance.
It doesn’t matter how big or small your business is or which industry you fall into; communication is always going to be a major pain point that influences your technology investments. Thankfully, there’s a simple solution called Voice over Internet Protocol, or VoIP, that is a strategic and sound upgrade from your traditional telephone solution, and it’s one that can transform your communication infrastructure for the better.
Here are three reasons why you should consider a VoIP phone system today.
Your business has a specific goal in mind, whether that’s providing customers with a product or providing them with a service. On the back end of that goal is a lot of administrative work, the stuff that happens behind the scenes to facilitate that goal. Artificial intelligence is a tool that can help your business be more efficient and effective with this behind-the-scenes work, and we’ll show you how.
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